Legal
Privacy Policy
The protection of your personal data is important to us. This notice explains what data we collect when you use our website or submit our inquiry form, and how we handle it.
Data controller
ELLOW Real Estate Media e.U.
Schallergasse 17, 1120 Vienna, Austria
Email: media@studio.ellow.at
What data we collect
When you fill out our inquiry form, we process the following data: your answers regarding your inquiry (category, services requested, timeframe, optional free-text notes), along with your email address and phone number.
Purpose of processing
Solely to process your inquiry and contact you regarding your project.
Legal basis
Processing is carried out to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
How long we keep your data
Your inquiry is sent to us by email and is not stored in a separate database on the website. The email itself is retained for as long as necessary to process your request and to comply with any applicable statutory retention obligations.
Who we share your data with
To technically deliver your inquiry, we use the email service provider Resend (data processor). Your data is not shared for advertising purposes.
Your rights
You have the right to access, rectify, erase, restrict the processing of, transfer, and object to the processing of your personal data. To exercise these rights, please contact media@studio.ellow.at.
If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde).
SSL/TLS encryption
This website uses SSL/TLS encryption to protect the transmission of your data. You can recognize an encrypted connection by the "https://" in your browser's address bar.
Cookies
This website currently does not use any cookies for analytics or marketing purposes.
